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Tip adjustment after the sale on a PAX A80 — how?

Asked by Dave @ RetailPlus · 6/20/2026, 7:16:14 PM

Restaurant setup. Waiter runs the card, then the customer writes a tip on the printed receipt. How do I add the tip in USAePay after the fact?

1 reply

Gateway Nerds Team6/21/2026, 1:04:14 AM
Accepted answer

Two workflows depending on how you took the initial sale:

  1. Auth-only then capture-with-tip (recommended for restaurants):
    • On the A80, use the Restaurant / Tab app instead of Sale
    • Card is pre-authorized for the check amount + configurable buffer (usually 20%)
    • After the customer signs and adds tip, staff enters the tip and taps Adjust & Close
    • Capture happens automatically at batch close
  2. Sale then tip-adjust in portal (if you already took a Sale):
    • Portal → Transactions → find the sale → Adjust
    • Add the tip amount (must be within 20% of the original), save
    • Must be done before the batch closes that night

Workflow 1 is the correct restaurant setup — the terminal app defaults matter. If your A80 doesn't have the Restaurant profile enabled, your ISO can push it remotely.

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